+ Membership Management

• Order Management (Payments, cancellations, refunds, reports)
• Customer Success (Onboarding, retention, Recconnect Lapsed Members, user management)
• Newsletter & Blog Management / Email Marketing
• Manage Communities / Moderate / Community Engagement
• Course Support
• Directory Management
• Podcast Management
• Video / Asset Management
• Member Surveys & Feedback

+ Virtual Event Management

• Project plan, delivery and follow up
• Setup and manage event technology
• Edit Produce and repurpose event
• Virtual Summit and Conference Management
• Webinar setup and management
• Livestream interview management
• Lead Generation, Freemium and Premium models

+ Course Administration and Management

• Strategy and Planning
• Course Platform Setup
• Upload and organize Course Assets
• Course Support and Revisions

+ Standard Operating Procedure Development and Maintenance

• Design and organize a streamlined SOP framework tailored to your company’s needs
• Establish a regular revision schedule to ensure your SOPs stay current and relevant
• Manage and implement updates to maintain accuracy and efficiency, which keeps you covered for disaster recovery or increasing the value of your business

+ Program Administration

• Webinar setup, registration and reporting
• Contact management keeping your customer records clean and organized
• Payment reporting and follow up

+ Contact Management

• Utilize Infusionsoft, Klaviyo, Constant Contact and similar tools to manage your contact records and customer data history
• Setup and schedule client campaigns
• Develop data reports to drive marketing efforts and to provide client information for key decision making.

+ Customer Support

• Monitor your support account to provide outstanding support
• Create and maintain response templates for common questions to be used as a base to customize support messages
• Set up tagging and reporting to identify high volume inquiries to decide how to focus more fully on those subjects
• Publish campaigns to regularly provide key information customers

+ General Administrative

• Calendar Management
• Email Management
• Data Entry
• Document Management
• Travel Arrangements
• Invoice & Billing Assistance
• Customer Service Support
• Research
• Task Coordination
• Social Media Management
• Meeting Preparation
• Project Management Assistance
• Document Proofreading & Editing
• Event Planning
• Client Onboarding
• File Organization & Cloud Management

+ AI Prompt Specialist

• Custom Prompt Generation for unique and engaging prompts tailored to your goals.
• Assisting content creators by generating prompts for articles, blog posts, social media in to overcome writer's block or generate fresh ideas.
• Crafting prompts for interactive storytelling experiences in or chatbots.
• Developing prompts for educational content (quizzes, exercises, or study guides) to enhance learning experiences.
• Designing prompts for market research surveys to gather insights, opinions, and feedback from target audiences, helping to make informed decisions.
• Providing prompts to inspire creative writing projects such as novels, short stories, poetry, or screenplays, offering fresh perspectives and overcoming writer's block.
• Creating prompts to train and refine AI chatbots by simulating diverse conversation scenarios, improving their conversational abilities and responsiveness.
• Creating prompts for personal growth and development activities, such as journaling prompts, self-reflection exercises, or goal-setting frameworks to promote introspection and progress.

+ Coach and Speaker Support

• Manage your Back Office Operations
• Customer Support
• Follow up with Payments
• Delicately Manage More Challenging Clients
• Manage You Social Media Accounts
• Setup and Manage Your Workshops and Webinars
• Blog Management